SMS Terms

Kin Living Condo LLC · Last updated August 2026

These terms describe the text messages Kin Living Condo LLC (“Kin Living”, “we”, “us”) sends to residents of the communities we manage, and how you control them.

The two kinds of message we send

They rest on different legal bases, and it matters which one you are reading about.

Emergency and life-safety — evacuation, utility shutoff, an active hazard in the building. Sent to all residents of the affected building. Sent under the emergency-purposes provision of 47 CFR 64.1200. No prior consent is required for these.

Everything else — maintenance updates, scheduled service interruptions, association notices. Sent only to residents who have agreed to receive texts, based on your prior express consent.

Emergency and life-safety notifications are sent to all residents regardless of this setting, as permitted by law. You can opt out of those by replying STOP to any message.

Consent is optional, and never a condition of anything

Agreeing to routine texts is optional. It is never a condition of tenancy, of ownership, of receiving service, or of having an account with us. You can decline and nothing about your residency changes.

When you do agree, we record what you agreed to, when, and the exact wording you were shown at the time. You can withdraw at any time — see below.

Frequency, and what it costs you

Message frequency varies with activity in your unit and building. There is no fixed number per month.

Message and data rates may apply according to your mobile plan. Kin Living does not charge you for these messages.

Quiet hours

We do not send routine messages before 8:00 AM or after 9:00 PM in your local time. Emergency and life-safety notices are exempt from quiet hours — a hazard does not wait for morning.

How to stop, restart, or get help

Reply STOP to any message to stop receiving texts. You will get one confirmation and then nothing further. STOP stops emergency and life-safety notices too — once you reply STOP, your carrier blocks our messages to you, and that includes hazard notices.

STOP, STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT are all honored.

Reply START to begin receiving messages again.

Reply HELP for help, or contact us using the details below.

Residents with an account can also change this setting themselves at any time on the resident portal, under Messages.

Carriers

Delivery depends on your mobile carrier. Carriers are not liable for delayed or undelivered messages.

Privacy

How we handle your information is described in our Privacy Policy. In particular: no mobile information and SMS opt-in consent are never shared with, sold to, or rented to third parties or affiliates for any purpose, including marketing; text messaging originator opt-in data and consent are not shared with, sold to, or rented to any third parties.

Contact

Kin Living Condo LLC

Portland, Oregon

hello@kinliving.com